5 Star Tree Service

We had 4 trees removed and numerous others trimmed. The trees were felled without damage to adjacent trees. That on itself is impressive. Much of the trimming was done to limbs that hung over onto adjacent property. The crew planned the trimming such that no limbs fell into that property. Impressive again. Then, the clean up was very thorough. There was little to no evidence that the crew was there. I will be calling Empire Tree again when tree removal or maintenance is needed.

We shopped around several tree removal services to clear our backyard. The first company we called said they couldn't/wouldn't do it without a crane and only two businesses in town owned their own large equipment. Ebens Gray and Big Stump quoted us in the 12-13k range for 5 large trees. Then we called Stallion, who didn't have a crane but said they'd do the same job without needing one, plus removal of 4 additional small trees, and quoted 1500 less than the standing best offer. They were also available to start the next day.

I had several sizable trees that needed cutting down in my front and backyard. I was able to get a quick and honest estimate that was appropriate for the scope of work. Barely a week later I was notified the crew would be at my house to begin work. The crew who cuts and grinds stumps is separate from the crew/company that excavates stumps. I’m currently waiting on the stump excavation. The tree cutting team was very professional. They wore their safety gear and worked in a deliberate and careful manner. The cleanup was rapid and thorough. At no point did debris end up on my neighbor’s properties. Big Dog’s equipment was perfectly suited to the job which facilitated such a quick completion. I would recommend them to anyone.

This company services our complex once a week. I have a gate that I installed for my pets. Although the gate was unlocked every week, my yard continued to not be serviced and my back patio not blown off. I reached out to the property manager and team leader for this crew multiple times. I was told what I needed to do to ensure this wouldn’t happen again and complied. Since then my patio decorations have been severely damaged, one given to me my deceased grandma and other door decorations were knocked down by blowers as I watched on my Ring camera. The back patio continues to not be blown off properly even though I moved all furniture out of the way. I have given up on this company and will be sure when we buy a house at the end of this lease to not use or recommend them. Their staff with an exception of the team leader and the office manager , are very rude as if they can’t be bothered.